Shipping & Returns
Shipping Policy
Thank you for visiting and shopping at Beyond the Bookery.
Domestic Shipping Policy
Shipment processing time:
All orders are processed within 2–4 business days of receipt. Orders are not processed or shipped from Friday, 12 pm EST through Sunday, or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. If your shipment experiences a significant delay, we will contact you via email.
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Shipping rates and delivery estimates:
Shipping charges for your order will be calculated and displayed at checkout.
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Shipment to P.O. boxes or APO/FPO addresses
Beyond the Bookery ships to addresses within the US, US Territories, and APO/FPO/DPO addresses.
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Shipment Confirmation and Order Tracking:
You will receive a Shipment Confirmation email with your tracking number once your order has shipped. The tracking number will be active within 24 hours.
Customs, Duties, and Taxes:
Beyond the Bookery is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the customer’s responsibility (including tariffs, taxes, and other costs).
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Damages:
Beyond the Bookery is not liable for any products damaged or lost during shipping. If you received your order damaged, please file a claim with the shipment carrier. Save all packaging materials and damaged goods before filing a claim.
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International Shipping Policy:
We currently do not ship outside of the USA unless otherwise noted.
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Incorrect Shipping Addresses and Refused Delivery:
We make every attempt to validate the shipping address provided at checkout to ensure it’s recognized as a valid address by the USPS. If we cannot validate the address, we will try to contact the customer to provide an updated address. If we cannot update the address, the order will be canceled and refunded. Beyond the Bookery will not be held responsible if the customer provides the wrong shipping address and we cannot recover the package.
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Missing or Stolen Shipments:
If you didn't receive your order, but the shipping carrier has reported that it was delivered, please let us know as soon as possible:
Contact us here: https://www.beyondthebookery.com/contact
Or alert us at abigailkayharris@gmail.com
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Return & Exchange Policy
Due to the print on demand nature returns and exchanges are not possible. If there is a defect with your item please contact us, and we will gladly make it right.